Fault notification

Most apartments are heated by central water heating. The apartments have radiators equipped with thermostatic valves. The thermostat regulates the room temperature, keeping it steady. The surface temperature of the radiator varies due to adjustments. If the radiator feels cool to the touch, it does not mean that the radiator is not working. If the room temperature does not feel suitable, the thermostat knob can be turned in the desired direction. Thermostats must not be removed. The suitable room temperature is 20–21 degrees Celsius; a higher temperature dries the indoor air. In the bedroom, a suitable temperature for sleeping is lower, around 19 degrees Celsius. Radiator thermostats must not be covered with curtains or clothes. Arrange furniture so that there is space for the radiator and heat can circulate. If these tips were not helpful, you can describe your problem in the description field.

Apartment buildings usually have centralized ventilation, which operates on a timed program typically in periods of a few hours. Row house apartments have either unit-based or centralized ventilation. Residents should remember to take care of the following: Clean the grease filter of the cooker hood monthly. Clean the exhaust vent from the outside every three months. Clean the supply air vents in spring and autumn. For detailed instructions on ventilation operation and maintenance, refer to the resident guide. You can describe your problem in the description field.

If water leaks into the apartment, report the fault notification as soon as possible, also by phone to the property maintenance. In the description of the report, record with whom you have discussed the matter by phone. Sink plugs are the resident's responsibility to acquire. You can describe your problem in the description field.

Clean the sink strainer and floor drain regularly; you can find detailed instructions in the resident guide. If water rises from the drain, report the fault notification to the property maintenance as soon as possible by phone. In the description of the report, record with whom you have discussed the matter by phone. You can describe your problem in the description field.

If you notice a water leak, report the fault notification to the property maintenance as soon as possible, also by phone. In the description of the report, record with whom you have discussed the matter by phone. You can describe your problem in the description field.

The resident is responsible for replacing the apartment's lamps and fuses, including fixed lighting and, for example, oven lamp replacement. If the apartment's fixed lights are equipped with fixed LED units, the repair is the landlord's responsibility. If your apartment's smoke detectors are connected to the electrical network, the maintenance responsibility lies with the landlord. Notify the landlord of the maintenance needs of these smoke detectors. The resident is responsible for regularly testing the smoke detector operation. Renewing sauna stove stones is the resident's responsibility. You can describe your problem in the description field.

Note the brand, model, and width of the stove from the type plate; this facilitates and speeds up the repair. You can describe your problem in the description field.

Note the brand and model from the type plate; this facilitates and speeds up the repair. Clean the back of the refrigerator regularly to prevent dust buildup. Defrost the refrigerator regularly and check at the same time that the drain hole of the water trough is clean and open so that melting waters do not flow onto the floor. You can describe your problem in the description field.

If the dishwasher is included in the apartment's equipment, you can leave a fault notification for the landlord. Check if the water tap is open. Is there electricity for the machine? Record the brand and model of the machine and any fault code from the machine display in the description. You can describe your problem in the description field.

Notify as soon as possible if you notice that the wall seams are starting to crack, the seams and corners of the floor covering are opening, or the tile joints in the tiled bathroom are cracking. No modifications or repairs may be made to the apartments without permission. These include, for example, painting, wallpapering, replacing fixed furniture, or installing new furniture. You can describe your problem in the description field."

You can describe your problem in the description field.

You can leave a message about additional cleaning needs or general feedback on cleaning regarding the common areas of residential buildings. Write your message in the description field.

Check if the water tap is open. Is there electricity for the machine? Record the brand and model of the machine and any fault code from the machine display in the description. You can describe your problem in the description field.

If there is a malfunction in the elevator, contact the elevator company directly by phone. The contact information can be found on the elevator wall. You cannot leave a fault notification about this topic from here.

You can describe your problem in the description field.

Note that if your notification relates to the maintenance of an electronic key, do not leave the notification here but deliver your key to the Certego locksmith's customer service for maintenance. You can describe your locking problem in the description field.

Cleaning of courtyards, snow removal, yard work, yard equipment, surface structures (Your lease agreement specifies any fenced patio areas and areas that fall under the tenant's own maintenance responsibility). You can describe your problem in the description field.

You can describe your problem in the description field.