Lappeenrannan Asuntopalvelu waives the security deposit, read more


This accessibility statement concerns the service of Lappeenrannan Asuntopalvelu Oy at The website was published on March ??, 2024. The accessibility statement was prepared on March 12, 2024.

The accessibility of the service has been evaluated by the website provider.

Accessibility status of the digital service

The Lappeenrannan Asuntopalvelu Oy website at does not fully comply with the Web Content Accessibility Guidelines (WCAG) 2.2 AA level criteria. Some considerations have been made in third-party developed add-ons. We are still developing the service.

Non-Accessible content

1. Perceivable

Alternative texts are missing from the images of apartments. Some page headings do not follow the hierarchy. For some test items, the font size is defined with CSS using an absolute unit value with important flag, which may affect text size enlargement in some browsers. Videos lack captions or other textual alternatives.


Accessibility requirements not met

  • 1.1.1 Non-text Content (A)
  • 1.2.1 Audio-only and Video-only (Prerecorded) (A)
  • 1.2.2 Captions (Prerecorded) (A)
  • 1.2.3 Audio Description or Media Alternative (Prerecorded) (A)
  • 1.3.1 Info and Relationships (A)
  • 1.4.4 Resize Text (AA)

2. Operable

Alternative texts are missing from linked apartment images. PDF forms cannot be navigated by keyboard and screen reader. The “Back to top” button lacks an accessible name. When navigating by keyboard, the focus in the search area is not visible. The “Skip to main content” link button lacks a destination on some pages, preventing direct navigation to the main content of the page


Accessibility requirements not met

  • 2.1.1 Keyboard (A)
  • 2.4.1 Bypass Blocks (A)
  • 2.4.4 Link Purpose (In Context) (A)
  • 2.4.7 Focus Visible (AA)

3. Understandable

Feature selections in the apartment application lack labels.

Accessibility requirements not met

  • 3.3.2 Labels or Instructions

4. Robust

Accessible names are missing from apartment image icons

Accessibility requirements not met

  • 4.1.2 Name, Role, Value (A)

Accessibility Feedback

Did you notice an accessibility issua on our digital service? Please let us know and we will do our best to fix it.

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Supervisory Authority

If you notice accessibility problems on the website, first provide feedback to us, the site administrator. A response may take up to 14 days. If you are not satisfied with the response you receive or if you do not receive a response within two weeks, you can make a complaint to the Regional State Administrative Agency for Southern Finland. The Regional State Administrative Agency for Southern Finland’s website provides detailed information on how to make a complaint and how the matter will be handled.

Contact detail od the supervisory authority

Regional State Administrative Agency for Southern Finland

Accessibility Supervision Unit


puhelinnumero vaihde 0295 016 000