Contacts
Lappeenrannan Asuntopalvelu Oy
Visiting address
Valtakatu 44, 53100 Lappeenranta
Postal address
PL 150, 53101 Lappeenranta
Opening hours
Our office is open Mon-Fri 9 am–12 pm or by appointment.
Rental customer service is available by phone Mon-Fri 9 am–12 pm and 1 pm–3 pm.
Please note that the best time to reach us by phone is in the afternoon.
Customer Service
Tel. 0800 143 100
Customer Service toll-free number with callback service.
Open Mon-Fri 9 AM–12 PM and 1 PM–3 PM.
- Option 1: Rental customer service (rental housing, sauna slots, parking spaces, etc.), available Mon-Fri 9 am–12 pm and 1 pm–3 pm
- Option 2: Rent payment matters, available Mon-Fri 7.30 am–8 pm and Sat 9 am–4 pm
- Option 3: Property management, available Mon-Fri 9 am–12 pm
- Option 4: Deposits and customer invoices, available Mon-Fri 9 am–12 pm and 1 pm–3 pm
Customer Service email
Maintenance and Property Management
For repair and renovation matters, please contact your building’s property manager directly. Fault reports should be made directly to property maintenance or via the Resident Pages.
You can check your building’s property manager and property maintenance company by address here.
Customer Service tel. 0800 143 100
Option 3: Property management, available Mon-Fri 9 am–12 pm
Property Management email
Personnel contact information
Technical Property Managers
Payment monitoring
- Free telephone service Mon-Fri 7:30 AM–8 PM and Sat 9 AM–4 PM at 0800 143 100 (option 2)
- Website message form: www.intrum.fi/maksuvalvonta
- Oma Intrum -portal by logging in with online banking credentials: www.intrum.fi
NOTICE: If you are a direct debit customer receiving housing support and there’s a change in the support amount, please inform via email at aspa.vuokrat@aspakoti.fi
Contact the collections secretary for more information on deposits, consumption bills, direct payments, and eviction matters via customer service number and option 4 (available Mon-Fri 9 am–12 pm).
NOTICE: If you are a direct debit customer receiving housing support and there’s a change in the support amount, please inform via email at aspa.vuokrat@aspakoti.fi
Lappeenrannan Asuntopalvelu Oy
Business ID: 0433221-3
E-invoicing service address:
E-invoicing address:003704332213
Operator:Basware Oyj
Intermediary ID:BAWCFI22
Scanning service address:
Lappeenrannan Asuntopalvelu Oy
PL 836
00026 BASWARE
Lappeen Ikihonka Oy
Business ID: 2260492-1
E-invoicing service address:
E-invoicing address:003722604921
Operator:Basware Oyj
Intermediary ID:BAWCFI22
Scanning service address:
Lappeen Ikihonka Oy
PL 838
00026 BASWARE
