Payment possibility on Resident Pages and office identification

Resident’s personal service channel Resident Pages have been developed to resident’s wishes. In the future, payments can also be made through Resident Pages. In addition, office identification enables the use of resident pages for those residents who do not have Finnish bank credentials or strong identification possibility.

Payments through Resident Pages:

• Pay easily and effortlessly: You can now pay open rent invoices as well as separate invoices through Resident pages.

• Clear information about due payments: For efficient financial management, you can see due payments and upcoming payments within 30 days.

• Versatile payment options: In the My economy-section, you will find Payment, payments and invoices -section through which you can make payments with your chosen amount using Finnish bank services, Visa and Mastercard cards and with wallet services (MobilePay or Siirto).

Office identification

If you do not have Finnish bank IDs and strong identification is not possible, you can do an office identification. Office identification is done at the Lappeenrannan Asuntopalvelu office (address Valtakatu 44) with a passport or an identity card.

Proceed as follows:

1. Make an office identification.
2. Register on the Resident Pages by entering your email address on the registration form.
3. Choose a password for yourself, which you can use to log in to Resident Pages also later on.

After entering the password, you will receive a confirmation e-mail, where you can use the link to confirm your username and start using it by entering your password once more.

You can find more information on Resident Pages here